About

Why Just Bank When You Can Belong?

Our story started in 1951 as a 50-member credit union for Reno-Bell Phone Company Employees. In the last seven decades, our reach has expanded outside of the phone company and into Washoe County, serving more than 20,000 members. But our story doesn’t end there.

While we will always honor and remember our roots, we are now so excited to expand even further and grow our presence across 12 total counties across Northern Nevada and Treasure Valley, Idaho:

  • Washoe County, NV
  • Carson City County, NV
  • Churchill County, NV
  • Douglas County, NV
  • Humbdolt County, NV
  • Lander County, NV
  • Lyon County, NV
  • Pershing County, NV
  • Storey County, NV
  • Canyon County, ID
  • Gem County, ID
  • Owyhee County, ID
Male and female with arms around one another standing in front of "Hello Boss" sign and holding sign that says "My Credit Union Loves Me"

We give a DAMN about every member..

Whether you’ve been a member for 10 years or 10 days, we strive to make every experience fair, honest, and personal. With every member who visits a branch, interacts with our live chat, or calls our eBranch, we strive to build a relationship with them to make them feel empowered and confident when making financial decisions.

From first cars to first homes. Weddings, kids, and everything in between, our members know that they can trust us to keep it simple by giving them the financial resources they need to navigate every stage of their lives. Let us show you why we’re not just member-owned, but member-loved, too. <3

Our Mission

We provide an honest, fair, and personal banking experience.

Our Vision

To be member-loved.

We care enough to...

  • Act with integrity and professionalism.
  • Be knowledgeable, accurate, and efficient.
  • Take ownership. Find a solution. Follow through.
  • Do more than expected.
  • Show appreciation.
  • Step in someone else’s shoes. Be aware of their feelings and understand their perspective.
  • Act with integrity and professionalism.
  • Be knowledgeable, accurate, and efficient.
  • Take ownership. Find a solution. Follow through.
  • Do more than expected.
  • Show appreciation.
  • Step in someone else’s shoes. Be aware of their feelings and understand their perspective.

Core Values

Culture

We nurture creativity, personal growth, and belonging.

Empathy

We step in others’ shoes. We actively listen, are aware of their feelings, and seek to understand their perspective.

Empowerment

We empower people to take control of their lives.

Relationships

We value our relationships and cultivate them in order to achieve common goals and mutual loyalty.

Education

We are committed to enriching the lives of others through education.

Community

We actively support our community through leadership, participation, and financial commitment.
Male and female posing in a makeshift photo frame that says "My Credit Union loves me"

Our Story

Great Basin Federal Credit Union has been a member of the community since our charter on January 11, 1951. What began as a 50 member credit union for Reno-Bell Phone Company employees has grown to a community chartered credit union serving over 20,000 people. Our philosophy of building personable relationships with our members still remains a core value to the board members and staff.

For a little glimpse into our history, take a look at this short interview with the charming Jack Dunn – one of the founding members and first President of the credit union.

Annual Report

As an owner of Great Basin Federal Credit Union, you have access to the financial statements of your credit union. Click below to view our most recent report.

Four people standing in front of bank building

Financial Foundations for Members

Great Basin membership has its benefits; we have the products and services to empower you to make wise financial decisions.

Employees Give Back

Every quarter, we are proud to donate to deserving organizations that are working hard to make a difference in the community. These funds come from our employees who donate a portion of their paychecks, not because they have to, but because they want to.

We're a Cooperative

All of our profits go back to YOU.

You are now leaving Great Basin Federal Credit Union

Great Basin Federal Credit Union provides links to web sites of other organizations in order to provide visitors with certain information. A link does not constitute an endorsement of content, viewpoint, policies, products or services of that web site. Once you link to another web site not maintained by Great Basin Federal Credit Union, you are subject to the terms and conditions of that web site, including but not limited to its privacy policy.

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Ready to Apply?

Please click below to follow the link to our secure loan application.

Existing members – apply in Online Banking for a faster experience! If you’re not registered yet, click to Sign Up.

Ready to Apply?

Please click below to follow the link to our secure loan application.

Existing members – apply in Online Banking for a faster experience! If you’re not registered yet, click to Sign Up.

Ready to Apply?

Please click below to follow the link to our secure loan application.

Existing members – apply in Online Banking for a faster experience! If you’re not registered yet, click to Sign Up.

Ready to Apply?

Please click below to follow the link to our secure loan application.

Existing members – apply in Online Banking for a faster experience! If you’re not registered yet, click to Sign Up.

Ready to Apply?

Please click below to follow the link to our secure loan application.

Existing members – apply in Online Banking for a faster experience! If you’re not registered yet, click to Sign Up.

2024 Holiday Schedule

  • New Year's Day

    Monday, January 1, 2024

  • Martin Luther King Jr. Day

    Saturday, January 13th – Monday, January 15th

  • President’s Day

    Saturday, February 17th – Monday, February 19th

  • Memorial Day

    Saturday May 25th – Monday, May 27th

  • Juneteenth: National Independence Day

    Wednesday, June 19th

  • Independence Day

    Thursday, July 4th

  • Labor Day

    Saturday, August 31st – Monday, September 2nd

  • Nevada Day

    Friday, October 25th – Saturday, October 26th

  • Veterans Day

    Monday, November 11th

  • Thanksgiving Day

    Thursday, November 28th – Saturday, November 30th

  • Christmas Eve

    Tuesday, December 24th – closing @ 1pm

  • Christmas Day

    Wednesday, December 25th