About

Why Just Bank When You Can Belong?

Since 1951 Great Basin FCU has been proudly serving Washoe County. What began as a 50-member credit union for Reno-Bell Phone Company employees has grown to a community chartered credit union serving over 20,000 people.

We give a DAMN about every member.

We actively listen to every member, their story, and the challenges they face. And that’s why we’ve been member-loved for the past seven decades. With every member who visits a branch, interacts with our live chat, or calls our eBranch, we strive to build a relationship with them to make them feel empowered and confident when making financial decisions.

From first cars to first homes. Weddings, kids, and everything in between, our members know that they can trust us to keep it simple by giving them the financial resources they need to navigate every stage of their lives. Let us show you why we’re not just member-owned, but member-loved, too. <3

Male and female with arms around one another standing in front of "Hello Boss" sign and holding sign that says "My Credit Union Loves Me"

Our Mission

We provide an honest, fair, and personal banking experience.

Our Vision

To be member-loved.

We care enough to...

  • Act with integrity and professionalism.
  • Be knowledgeable, accurate, and efficient.
  • Take ownership. Find a solution. Follow through.
  • Do more than expected.
  • Show appreciation.
  • Step in someone else’s shoes. Be aware of their feelings and understand their perspective.
  • Act with integrity and professionalism.
  • Be knowledgeable, accurate, and efficient.
  • Take ownership. Find a solution. Follow through.
  • Do more than expected.
  • Show appreciation.
  • Step in someone else’s shoes. Be aware of their feelings and understand their perspective.

Core Values

Culture

We nurture creativity, personal growth, and belonging.

Empathy

We step in others’ shoes. We actively listen, are aware of their feelings, and seek to understand their perspective.

Empowerment

We empower people to take control of their lives.

Relationships

We value our relationships and cultivate them in order to achieve common goals and mutual loyalty.

Education

We are committed to enriching the lives of others through education.

Community

We actively support our community through leadership, participation, and financial commitment.
Male and female posing in a makeshift photo frame that says "My Credit Union loves me"

Our Story

Great Basin Federal Credit Union has been a member of the community since our charter on January 11, 1951. What began as a 50 member credit union for Reno-Bell Phone Company employees has grown to a community chartered credit union serving over 20,000 people. Our philosophy of building personable relationships with our members still remains a core value to the board members and staff.

For a little glimpse into our history, take a look at this short interview with the charming Jack Dunn – one of the founding members and first President of the credit union.

Annual Report

As an owner of Great Basin Federal Credit Union, you have access to the financial statements of your credit union. Click below to view our most recent report.

Four people standing in front of bank building

Financial Foundations for Members

Great Basin membership has its benefits; we have the products and services to empower you to make wise financial decisions.

Employees Give Back

Every quarter, we are proud to donate to deserving organizations that are working hard to make a difference in the community. These funds come from our employees who donate a portion of their paychecks, not because they have to, but because they want to.

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Holiday Closings 2023

  • Christmas

    Monday, December 26, 2022

  • New Year's Eve

    Monday, January 2, 2023

  • Martin Luther King Jr. Day

    Monday, January 16, 2023 (as well as Saturday, January 14th)

  • President’s Day

    Monday, February 20, 2023 (as well as Saturday, February 18th)

  • Memorial Day

    Monday, May 29, 2023 (as well as Saturday, May 27th)

  • Juneteenth: National Independence Day

    Monday, June 19, 2023

  • Independence Day

    Tuesday, July 4, 2023

  • Labor Day

    Monday, September 4, 2023 (as well as Saturday, September 2nd)

  • Nevada Day

    Friday, October 27, 2023 (as well as Saturday, October 28th)

  • Veterans Day

    Saturday, November 11, 2023

  • Thanksgiving Day

    Thursday, November 23, 2023

  • Family Day

    Friday, November 24, 2023 (as well as Saturday, November 25th)

  • Christmas Day

    Monday, December 25, 2023