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Our Story September 11, 2019

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The Impeccable Irene September 4, 2019

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It’s winning season! Simply use your Great Basin Visa Credit Card, or any other Visa,... Read More September 3, 2019
A rate discount when you purchase from Enterprise and finance with Great Basin is just... Read More August 31, 2019
The Sparks Crossing Branch is temporarily closed due to an emergency; everyone is safe. We... Read More August 30, 2019
There is a new type of fraud on the rise called a Port-Out Scam. Learn... Read More August 30, 2019
We will be closed this Saturday through Monday in observance of Labor Day. Most transactions... Read More August 30, 2019
The Northwest Branch’s drive-up ATM is down and unfortunately will not be able to be... Read More August 29, 2019
Who’s going to the rib cook off this weekend?? Read More August 29, 2019
Explore The Credit Union Difference and the Great Basin Difference I’ve Learned from Working... Read More August 29, 2019

Telephone Teller

Telephone Teller

You asked, we listened! We are excited to announce that we have enhanced our Telephone Teller system. 

Our old system was outdated and no longer supported. This upgrade ensures there will be no interruption in the service. The same functionality and banking options will be available to you on this new version of Telephone Teller, just a different sound and updated menu options.

If you have used Telephone Teller since May 1st, 2019 then you will need your member number and current access code for the new Telephone Teller system. If you have not used Telephone Teller since May 1st, 2019 then you will need to re-enroll. Simply call in and follow the prompts!


  • 1. Account Balance
  • 2. Account History
  • 3. Transfer or Make a Payment
  • 4. Card Services
  • 5. Stop Payment
  • 6. Share or Loan Withdrawal
  • 7. Future Dated Transactions
  • 8. More Options
    • 1. Change Access Code
    • 2. Credit Union Information

Helpful prompts to know:

Agent (0)
Main Menu (3*)
Help (1*)
Go Back (*)
Skip (5*)
Repeat (#)
Change Account (9*)
Hang up (7*)

If you have any issues or questions, please do not hesitate to contact us.