Latest News

Thanksgiving Tips & Tricks November 5, 2019

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Kids Free San Diego October 16, 2019

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Three Key Steps for Female Entrepreneurs October 16, 2019

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Our Story September 11, 2019

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The Impeccable Irene September 4, 2019

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It’s winning season! Simply use your Great Basin Visa Credit Card, or any other Visa,... Read More September 3, 2019
A rate discount when you purchase from Enterprise and finance with Great Basin is just... Read More August 31, 2019
The Sparks Crossing Branch is temporarily closed due to an emergency; everyone is safe. We... Read More August 30, 2019
There is a new type of fraud on the rise called a Port-Out Scam. Learn... Read More August 30, 2019
We will be closed this Saturday through Monday in observance of Labor Day. Most transactions... Read More August 30, 2019

Social Media Policy

Social Media Policy

We value our members’ account privacy, thus our policy prevents us from discussing specific account issues on a public forum. Please feel free to contact us directly to resolve this. In the event we are unable to resolve the issue to your satisfaction, you can contact our Supervisory Committee:

Supervisory Committee
P.O. Box 9749
Reno, NV 89507

Or our Federal regulator:

National Credit Union Administration
Office of Consumer Protection
1775 Duke Street
Alexandria, VA 22314
Fax: (703) 518-6682
Email: consumerassistance@ncua.gov
Submit Complaint

Facebook Guidelines

COMPANY FACEBOOK MODERATION POLICY:

The appearance of external links is not an official endorsement on behalf of Great Basin Federal Credit Union.

Moderation of the Great Basin Federal Credit Union timeline, private messages and discussions will take place between the hours of 8:00 a.m.-4:00 p.m. (PST), Monday through Friday, with the exception of observed holiday closures.

For matters needing immediate review, please contact us at 775-333-4228 or 1-800-545-4228. Please do not use Facebook to request financial transactions.

PURPOSE OF FACEBOOK PAGE:

This is a discussion forum for GREAT BASIN FEDERAL CREDIT UNION and its members. While we hope never to have to ban individuals from our page, if content does not comply with the posting guidelines we may remove that content and block the offending users so as to ensure constructive and beneficial conversations.

POSTING GUIDELINES:

  • Posts that are blatantly off topic may be removed.
  • Personal attacks will not be tolerated and will be removed.
  • We do not allow graphic, obscene, explicit or racial comments or submissions nor do we allow comments that are abusive, hateful or intended to defame anyone or any organization.
  • We do not allow solicitations or advertisements. This includes promotion or endorsement of any financial, commercial or non-governmental agency. Similarly, we do not allow attempts to defame or defraud any financial, commercial or non-governmental agency.
  • We do not allow “bumping” content–that is to say, posts that serve to repeat existing issues and bring them to the top of the wall.
  • This is a family friendly forum, so comments and wall posts that are not appropriate may be removed.
  • You participate at your own risk, taking personal responsibility for your comments, your username and any information provided.

CONTEST GUIDELINES:

  • Promotions, contests, and sweepstakes are in no way sponsored, endorsed, administered by, or associated with Facebook. You are providing information to Great Basin Federal Credit Union and not to Facebook. The information you provide will only be used for contacting the winner unless otherwise stated.
  • Employees, Board of Directors, Supervisory Committee Members, and their families are not eligible to win.
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