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Email Policy

Email Policy

As part of an effort to increase member awareness on a host of topics as well as remain compliant with federal regulations as they relate to a number of banking services, Great Basin Federal Credit Union automatically enrolls members in our email correspondence unless otherwise requested.

Required Emails

Certain programs and account types, by federal regulation, require email correspondence to members. For example, our e-statement enrolled members receive a monthly email to inform them that their e-statements are ready to be viewed. In order to remain in the program and qualify for a particular account type and its associated benefits, a member must continue to accept delivery of this notice monthly. If a participating member opts-out or reports these types of mailings as SPAM, he will be unenrolled from the program, account type may change and fees may be applied. Please contact a representative at 775.333.4228 for more information or to opt out.

Promotional Emails

By default, any member with a valid email address will receive promotional mailings from time to time. To unsubscribe from this type of mailing, please click the unsubscribe option at the bottom of the email you received and follow the prompts. This will not affect your account type or required emails; you will still receive statement notifications and disclosures via email unless you contact us to opt out of the program.

Opting Back In

If you have opted out of either required or promotional emails and wish to opt back in, please contact a representative at 775.333.4228.

Reporting Great Basin Mail as Spam

It is never Great Basin’s intention to send our members unsolicited or unwanted email. Please do not report Great Basin emails as SPAM. If you do not wish to receive any further email communications, please unsubscribe at the bottom of the email. This will remove your email address for any future mailings.

Privacy and Security

Great Basin will never sell or give your email information to any third party. We will also never ask you to verify account information via email or any associated links.

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