Online & Mobile Security
Your personal data can be compromised on any device at any time. Learn how to better arm yourself against cyber attacks and how to keep your information safe.
CURRENT SCAM: One scam that we have seen increase is one that involves taking a “job” from someone you met online. We’ve seen it for bookkeeping jobs, caregiver jobs, and moving jobs. Remember that a legitimate job/employer would never have you deposit or cash funds and request that you send them a portion. Unfortunately, once the deposit is returned as fraudulent, you’ll be out the money and responsible for any negative balances.
Never give someone access to your Online Banking information for business or deposit purposes.
HOW TO PROTECT YOURSELF
- Beware of e-mails that contain urgent requests for personal information.
- Beware of e-mails that are not personalized with your name.
- Be cautious of any emails you receive with links to the business’s website; the link could say the correct information, but it directs you to a bogus site. Check that the link leads you to the correct web address or enter it manually in your browser. If you’re still not sure about it, call before entering any information.
- If you are submitting credit card information, make sure you are on a secure website. The beginning of the Web address will be https:// not just https://.
- If you are unsure about giving your card info, you can purchase a Visa Gift Card to use for online purchases. If that number is compromised, you can only lose the money you put on the card; they won’t be able to get your account information.
- Consider installing scam blocking protection on your browser. This can usually be done through your internet provider.
- Make sure your browser is up-to-date and security patches are applied.
- Forward suspect phishing emails to firstname.lastname@example.org and email@example.com.
- Watch for transactions that are not yours and report any problems right away. This is where Online Banking and the Mobile App can come in handy!
- Use a unique password for each of your accounts. If a fraudster hacks one place, they could have access to every other place that you use that same password.
- If you are online dating, be wary of someone who builds a relationship with you and then asks you for money. It’s possible that person is a scam artist.
- Never disclose credit card, account or personal information to someone you do not know or are unsure of.
HOW WE PROTECT YOU
We won’t bore you with the details, but you can be confident that we take the utmost care in making sure your information is safer than safe. We even conduct vulnerability tests to be sure that our systems can’t be hacked, and we have a committee dedicated to finding the newest forms of fraud and protecting our members from it. Not only are we required by law to care, but we take your privacy and security very personally.
Great Basin FCU will never email you to verify personal information such as your social security number, credit/debit card number, birth dates, mother’s maiden name, etc.
The U.S. Federal Government hosts On Guard Online which provides tips on how to secure your computer and identity against fraud.
If you believe that there has been unauthorized access to your Online Banking or Mobile Banking, please contact us immediately at firstname.lastname@example.org.