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The Great Basin Family

emplyees angie and trisha

Being a member of a credit union has its perks. We strive for a better member experience. Part of our job is to give you such a great experience, that you love us! 

Being an employee of a credit union can have the same impact. Many employees here at Great Basin have previously worked for another financial institutions. And we wanted to know how it compares, because we look at ourselves like a family.


blog quote trisha

“Most of my adult life I have worked in the Credit Union industry, but this past year, after moving to Reno from Oregon, I accepted a job working at a local bank. Of course I had that first-day nerves of working somewhere new, but I also knew immediately that something was different. Something didn’t feel the same. I was welcomed, but I wasn’t family. It didn’t have that warm, family-feeling, that I knew from being employed at a credit union. Though I gave it my best, I always felt a little empty inside. It just wasn’t family. So I kept my eyes and ears open for a chance to join a credit union. I couldn’t know then, that the credit union I would find, would be exactly what I wanted, exactly what I needed. I found Great Basin FCU, I found a family. Unlike my first day at the bank, my first day on the job at Great Basin was comfortable and familiar. I belonged. I love it here at Great Basin; the employees are awesome and helpful, and the membership is amazing. It feels like family.”


“My name is Angie, and I am a Member Service Representative at Great Basin. I have 12 years of experience working in the financial sector and I have worked for a variety of local banks. I love working with members and help them fulfill their financial needs. Although working with large financial institutions gave me valuable knowledge, I learned that with large banks comes intense regulations and atmosphere.

blog quote angie

In 2015, I stopped working for the bank and had a temporary career change. After working in other customer service positions, I realized I needed a jobs that fulfills me. I needed to be in a job that I was passionate about, which is banking. So, I returned to my “first love” of banking, but this time, with a credit union. 

I have always heard wonderful things about credit unions , but had never worked at one. After searching and applying for various credit unions, I was hired at Great Basin Federal Credit Union in March of 2018. It has been an exciting, warm, family-like experience. The employees in all departments are very friendly. They are always willing to help in any way; everyone is just a Skype, phone call or step away. I have never experience such love and support from colleagues. We are truly just one big, happy, loving team from the CEO on down.

One of my most valuable experiences was how I was welcomed to the branch. GBFCU and had someone take me around to all 3 of our branches and introduce me to all the employees. They were all asked the question, “What do you like about working at GBFCU?” and they all said they love how we are all like family here. I COULDN’T AGREE MORE! I wish I could have invested all my years in banking here at Great Basin. Nevertheless, I am pleased to be here now and I look forward to many wonderful years to come.” 


Would ya look at that? We really are like family!

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