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Great Basin Federal Credit Union Reno & Sparks Nevada

Great Basin Federal Credit Union ::/ Online Banking & Bill Pay

Online Banking

Great Basin Federal Credit Union Online Banking is FREE to all members and provides you with the latest conveniences in online banking while keeping your information SECURE. We encourage you to use it often - be your own personal teller 24 hours a day.

 

With Online Banking You Can:

  • View your up-to-date account summary information
  • View transaction history details
  • Set up automatic recurring transfers
  • Set up account email notifications
  • Advance from lines of credit
  • Transfer funds from share to share or share to loan
  • Download account information into your Personal Financial Management (PFM) software (i.e. Mint.com and Quicken; including One-Step Update)
  • Use the free Online Bill Payment feature to pay one-time or recurring bills
  • Update/change your address and contact information
  • Customize your user name and password
  • Open special-purpose sub-accounts (for vacation, graduation, car registration, that new iPad, etc.)
  • Manage Share Certificates maturity preferences
  •  Submit a loan skip-a-pay request 
  • “GBTextMe” Feature - Get balances, make transfers & more via text message
  • View pending transactions (affecting your current vs. available balances)
  • View, access & manage multiple accounts with a single log-on
  • Access Bill Pay check copies
  • Secure and internal messaging system - submit questions about specific transactions on your account securely within online banking
  • Homepage login (so you don't miss current promotional offers)

 

 

Getting Started

  1. Access any personal computer with online service and search for www.greatbasin.org with your browser. This takes you to the Great Basin Federal Credit Union official website.
  2. To sign up use the link in the Online Banking section at the upper-right of the homepage.
  3. Follow the prompts to set up your account. You will need to have an email address on file with us to utilize Online Banking and Bill Pay
    1. For first-time users, your Username is your 5-digit Account Number.  Check your account statement or view your new member card given to you at the time of account opening
  4. Now you are ready to use Online Banking to conduct your credit union business quickly, conveniently, and securely!

 

Customizing you Member ID & Password

After accessing the Great Basin Federal Credit Union Online Banking for the first time, it will prompt you to customize your Username and Password to ones that you can easily remember.

  • Click on the User Options link
  • Choose settings
  • Click on either the Set Online Banking user ID or Set Online Banking Password link.
  • You will be prompted to enter your new custom Username or Password. Default Usernames are your 5-digit account number; Online Banking requires you to change the Username using your choice of letters and numbers.

We highly encourage you to customize your password and keep your Online Banking login information confidential. If you forget your password, or username you have the option to recover it online via the login screen (near the bottom of the screen).

 

Viewing Your Account Information

  • Click on the Account Info link and you will be brought to the Account Summary screen. The Account Summary shows you up-to-the-minute balance information on your deposit, loan, and investment accounts.
  • To view detailed account activity, including deposits, withdrawals, and transfers, just click on the corresponding account title; you will then access the Account Detail and Account History screens. To return to your Account Summary, click on the Account Info option. You can also click on the green “plus sign” (+) next to any account for more action items.

 

Transferring Funds

You may transfer funds between your accounts by using the Account Transfer feature.


  • From any screen, click on the Transfers link in the left side-bar menu.
  • Select the From and To sub-accounts from the appropriate drop-down lists and then enter the dollar amount that you would like to transfer.
  • Click on the Transfer Funds button to initiate the transfer or, alternatively, you may clear all fields and enter new information.
  • You will have the option of a one-time transfer or recurring transfer. These can be set for immediate or a future date.You will be prompted to confirm the transfer prior to actually completing the transaction. Review your transfer information and click Confirm Transfer to complete the process. You may also cancel the transfer at this time by clicking Cancel Transfer.
  • You also have the option to transfer to another member’s account. On the menu on the left, click Transfers and then click on Other Accounts. As long as you have the account number and last name of the person to whom you wish to transfer, you can complete the transaction.


Download Account Information

You can download account information to be imported into Intuit's Quicken®

To download account information:

  • Click on the share or loan you wish to download information from
  • At the bottom of the detail screen, select Quicken download from the Download history as or View as drop-down menu.

 

Online Bill Payment

Online Bill Payment allows you to pay bills through your personal computer, rather than by writing and mailing checks.  Our FREE Online Bill Payment service allows scheduling of recurring payments and verification of past payments. To access Online Bill Payment:

  •  Click on the Bill Pay link at the left-hand side of the screen.
  • You will be prompted to register for automatic Bill Payment.

Active Online Bill Payment usage may also qualify you for the many benefits of The Core Account including: free checking, loan rate discounts and certificate rate bumps.  Please visit www.greatbasin.org or call 775.333.4228 for full details on The Core Account and our other account options.

 

It is highly recommended that you read the Online Bill Payment FAQs (Frequently Asked Questions) before registering for automatic Online Bill Payment.

 

Please call a Great Basin Federal Credit Union Member Service Representative at 775.333.4228 with any questions or if you encounter any problems accessing the Great Basin Federal Credit Union Online Banking and Online Bill Payment services.

 

 

 
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