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Great Basin Federal Credit Union ::/ Frequently Asked Questions

Frequently Asked Questions

What are your membership qualifications?
Do you charge for Online Banking?
Do you charge for Online Bill Pay?
Do you offer free checking?

What are your business hours?
Where are you located?
What is Great Basin Federal Credit Union's routing number?
What are your loan rates?
What are your share rates?
How can I make my loan payment?
How do I get a loan payoff?
How can I make a wire transfer?
How do I close my account?
Can I make a loan payment with my credit card?

What are your membership qualifications?  

Since we are a community-chartered credit union, we are able to serve anyone who lives, works, worships, owns a business, or goes to school in Washoe County.

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Do you charge for Online Banking?  

No.  There is no charge for using online banking.  In fact, we highly encourage all members to use Online Banking as often as possible.  You can check balances, make transfers/payments, set up automatic notifications to remind you of due dates or maturities, view processed checks, export to financial management software, and much more! Contact 775.333.4228 to sign up for an online banking login today.

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Do you charge for Online Bill Pay?  

No.  Online Bill Pay is free of charge to all members.  Pay your bills 24/7 from the convenience of any computer.  Save money on stamps and envelopes!  Plus, you can set up one-time or recurring payments to make life really easy! 

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Do you offer free checking?

Your monthly checking fee will be waived if you do one of the following:  enroll in e-statements OR enroll in Direct Deposit OR maintain a Core Account status.  Please see our fee schedule for details.

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What are your business hours?

We are open from 9 a.m. to 5:30 p.m. Monday through Thursday, 9 a.m. to 6 p.m. on Friday, and from 9 a.m. to 12 noon on Saturday.

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Where are you located?

We have three branch locations for your convenience:

Reno

 Sparks

 Main Branch
9770 S. Virginia St.
Reno, NV 89511

 Sparks Crossing Branch
295 Los Altos Pkwy., Ste. 105
Sparks, NV 89436

 Northwest Branch
9600 S. McCarran Blvd.
Reno, NV 89523

 

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What is Great Basin Federal Credit Union's routing number?

Our routing number is 321280198.

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What are your loan rates?

Our loan rates can be found by clicking here.

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What are your share rates?

Our share rates can be found by clicking here.

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How can I make my loan payment?

We offer several ways to make your loan payments.  Please click here to view the details and select the option that best suits you.

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How do I get a loan payoff?

Just call us at 775.333.4228! We would be happy to assist you.

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How can I make a wire transfer?

Please visit us at any of our three branches and we would be happy to assist you. All that you will need to bring in is the routing and account number for the person you are wiring money to, the address of the financial institution you are wiring money to, and the addresses of any intermediary financial institutions if you are sending money overseas.

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How do I close my account?

In order to close your account at Great Basin FCU, we need you to come in to branch in person or send a letter with an authorized signature.

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Can I make a loan payment with my credit card?

Yes! You can make a payment with your Visa or Mastercard by calling us at 775.333.4228 or by visiting us online at http://www.greatbasin.org// and clicking on the "Make a Payment" link under the "online tools" section. Please note that if you are paying by phone there is a $12 fee and if you are paying online there is a $10 fee.

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